Why is my Breezeline service not working?
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Breezeline (formerly Atlantic Broadband) offers TV, broadband internet and phone service to individuals and businesses. Breezeline operates in Florida, Maryland/Delaware, South Carolina and Central Pennsylvania.
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What isn't working?
Please let us know what issue you are experiencing with Breezeline:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Breezeline?
1.98 out of 5 10,901 ratings
Thank you!
Problems in the last 24 hours
The graph below depicts the number of Breezeline reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Breezeline. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Breezeline compensate me for the outage?
Breezeline outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Breezeline and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Breezeline has sometimes offered some customers credits and other compensation for the inconvenience.
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Most Reported Problems
The following are the most recent problems reported by Breezeline users through our website.
Internet (70%)
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TV (10%)
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Wi-fi (9%)
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Total Blackout (7%)
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E-mail (3%)
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Phone (1%)
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Live Outage Map
The most recent Breezeline outage reports came from the following cities:New York City, Syracuse, Latrobe, Washington, D.C., Cleveland, Altoona, Brighton, Aiken, Masontown, Heathsville, Detroit, Boston, Raleigh, Lima and Laconia.
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| City | Problem Type | Report Time |
|---|---|---|
 New York City | Internet | |
| Syracuse | Internet | |
| Latrobe | Internet | |
| Washington, D.C. | Internet | |
| Cleveland | Wi-fi | |
| Altoona | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Breezeline Issues Reports
Latest outage, problems and issue reports in social media:
- Kefka's Laugh (4x Legend, SMN, Leviathan) (@KefkasLaughXIV) reported
@breezeline With techs coming to my house about a dozen times a year trying to fix this 4th world country internet, I barely noticed a difference.
- James (@James24180751) reported
@breezeline you guys are the absolute worse service provider we have ever had in our county. THE WHOLE county doesn’t have internet. I better see my bill get credited or something. Y’all truly suck
- Trish Guy (@TrishGuy14) reported
@breezeline Is there an internet/phone outage in Hollywood, Maryland? I am unable to get your website to load to view the outages to see if we are shown. I have also sent direct message.
- Chris Dunn (@crdunn) reported
@breezeline can we get any ballpark timeframe on service restoration? Also can we get some prorated bills if this issue isn't resolved in a timely fashion?
- DaveSoMD - HMU (@davesomd) reported
@breezeline how about an update on the service outage in MD and VA?
- IndependentMovz (@NinGaMovz) reported
@armedprogrammer @breezeline I went over 2 weeks with no service and not a $1 was credited! Thieves
- Skins4thewin (@Skins4thewin1) reported
@breezeline @KarlitoRichII Well at least we got an update I guess. Id like to know why the heck the customer service number also isn't working. That would be extremely unwise to be on a VOIP for a customer service number...
- eert (@eert26916786) reported
@breezeline So like am I getting a reduction in how I have to pay next month or are y’all gonna keep overcharging people ****** service
- Morbid Lynx (@Real_MorbidLynx) reported
@breezeline @CuriosityCaty Funny, when it was Atlantic Broadband my service was generally fast and stable. Now it's been worse than ever. If it isn't slow it's a few times a month. Sometimes with no explanation and we're supposed to pay MORE for this privilege?
- John Tokash (@LegendaryTokash) reported
@breezeline @breezeline ever hear of redundancy? At least with backup links in different locations, customers like me who depend on services to support technology globally would be degraded instead of completely out.Feel free to join the big leagues of internet service providers…
- Michelle Harvey (@full0nz0mbie) reported
@breezeline acquired WOW! in the two Ohio markets in September for $1.125 billion. I hope they lose more than that in revenue when we all cancel our accounts.
- Sarah Grantland (@Sarah_Grantland) reported
@breezeline People in these states have jobs that rely on internet access. I constantly have problems with your service, I think it’s about time I switched to a new one.
- gritnailform (@gritnailform) reported
@BrandBoozle @breezeline Would seriously love another provider down here because just Breezeline is not doing it. 🫠
- Breezeline (@breezeline) reported
@mariamaroo (1) Hi Mariad, We are aware of an outage affecting customers in Maryland, Virginia and Delaware due to damage to Breezeline's fiber facilities. At this time, crews are working as quickly as possible to complete the necessary splicing repairs.
- Melanin Monroe (@TiaNoTamara1) reported
It really makes no sense that internet providers are allowed to be monopolies in certain areas. Breezeline is the only provider in this area and they’re always having issues 😒
- Leon Rash (@LeonRash1987) reported
@breezeline So why do I still have no service?
- Big_Domoe (@Domoe) reported
@breezeline I think the internet is down again
- Mat Magistrate (@tigerpark135) reported
@breezeline Damage to your facility? Are we a war torn 3rd world country now? The Taliban gets more reliable service in caves in Afghanistan then we do. You should be in court for creating a monopoly!
- Rak (@revengerer) reported
@El_Cid113 @breezeline I drove to my local office. They said the problem is a broken fiber line in Virginia.
- Breezeline (@breezeline) reported
@DCDave2 (1) Hello there, We are aware of an outage affecting customers in Maryland, Virginia and Delaware due to damage to Breezeline's fiber facilities. At this time, crews are working as quickly as possible to complete the necessary splicing repairs.
- Breezeline (@breezeline) reported
@DonnaDiehl6 (1) We are aware of an outage affecting customers in Maryland, Virginia and Delaware due to damage to Breezeline's fiber facilities. At this time, crews are working as quickly as possible to complete the necessary splicing repairs.
- Pat Carney (@carn_dogg) reported
@breezeline Worst ISP
- Jace (@dolly_parkedin) reported
@breezeline 4:21 pm: *calls customer service because I work for a business that relies on internet and phones*4:22 pm: “Your estimated wait time is 12 minutes”4:35 pm: “Your estimated wait time is 12 minutes”4:55 pm: “Your estimated wait time is 12 minutes”🙃 I just want to go home now
- Skins4thewin (@Skins4thewin1) reported
@breezeline It's funny how your company has constant outages but before you took over the broadband in my area we never had issues. Am sure it's not a coincidence. Stop using cheap equipment to try & save money. There's a reason why you guys have a 1 1/2 star review score...
- Curiosity Cat 𝘋𝘪𝘴𝘴𝘦𝘯𝘵𝘴 (@CuriosityCaty) reported
@breezeline You need to be more on top of announcements like this. It's ridiculous so many of us had no idea what was going on.If you had reported this earlier there wouldn't be so many ugly tweets about your service making the rounds today.
- Mat Magistrate (@tigerpark135) reported
@breezeline @mariamaroo Damage to your facility? Are we a war torn 3rd world country now? The Taliban gets more reliable service in caves in Afghanistan then we do. You should be in court for creating a monopoly!
- StunkleRusty (@UncleCreepy322) reported
@breezeline How is a company who is in charge of powering and supplying internet to so many people SO BAD? If there was literally any other option for cable internet in my area I’d have left you all long ago
- Rak (@revengerer) reported
@breezeline @Domoe Tell us how this damage happened. It seems extremely sloppy to have something like this happen in your own facility also why was there no redundancy designed in said facility?
- Breezeline (@breezeline) reported
@Domoe (1) Hi there, We are aware of an outage affecting customers in Maryland, Virginia and Delaware due to damage to Breezeline's fiber facilities. At this time, crews are working as quickly as possible to complete the necessary splicing repairs.
- ets_writing (@EtsWriting) reported
@breezeline Appreciate the notification… I make nice, my service restore first?? Lol jk
